A: No. TLA is not a travel insurance. TLA is a legal assistance product for tourists visiting Greece provided by expert lawyers and it covers only legal fees.
FAQ
Frequently Asked Questions
Q: What do I buy with the fee I pay?
A: You pay a legal fee and you buy legal advising and representation for any dispute during your vacation in Greece.
Q: If I purchase a TLA coverage do I have to pay something extra?
A: The fee you pay is only legal fees. No extra pay for fees. On the other hand if any necessary expenses (i.e. court fees if applicable, court stamps, expenses for servicing documents etc) occur, these are not included in the fee, since expenses are not part of the fees in any case. Expenses must be paid by the client.
Q: For how long is the TLA coverage valid?
A: TLA is valid during your whole stay in Greece for your vacations (up to 40 days each time) and you can put a claim for 15 more days after departure. Once a case opened TLA follows the case until its end.
Q: How fast do you respond?
A: Our service is available 24/7. CALL US on the dedicated 24/7 telephone line and an expert lawyer will be near you, in the minimum response time, wherever you are.
Q: Are TLA lawyers qualified?
A: All TLA lawyers are assigned to your case upon expertise and are all qualified lawyers in the Bar Association of their home town in Greece, with experience and double checked by TLA in all aspects.
Q: What happens with a pending case?
A: If you have a pending case and you have to return home we will take care of your case without your presence needed by the appropriate PoA.
Q: Can I make a claim after leaving the place I visited?
A: Yes you can, so don’t have to spoil your vacations and you have a 15 days period after departure to do so.
Q: What happens after making a claim?
A: After making a claim our expert lawyers will contact you for any necessary details or PoA or evidence and we will proceed with your case without any further action on your behalf.
We will build the case, draft and file all necessary documents on your behalf and we will follow the case and represent you before any Court or Authority.
We will file any law suit needed and we will keep you updated on the procedure.
If any compensation is involved we transfer to your bank account any amount gained on your behalf as soon as it is collected.
Q: TLA covers me for something happened before buying TLA?
A: No. TLA covers you only from the day after you buy it. So TLA can not cover any dispute that has already occurred before buying it.